PRODUCT CARE & GUIDANCE
Information
Mr Whiteware chosen products are manufactured to provide the robustness and durability required for maximum performance in the hospitality and food service industry.
We want you to be confident in your purchase and gain the maximum life and value from our product range, so we have compiled the following guidelines to assist you.
We recommend for all of our products that are intended to come into contact with foodstuffs to remove any labels or packaging and to wash, rinse and dry before first use.
Acacia Wood
Acacia is a durable hard wood from fast growing trees. It’s beautiful grain and varied colour gives products a warm rich colour. Correct care of wood products can massively increase their longevity in use.
Acacia wood is not suitable for dishwashing and should be washed in warm soapy water only.
It should not be left to soak in water, as this will cause damage to the product and should be dried immediately after washing.
It should also not be left in direct sunlight and be stored in a cool dry place.
Acacia can dry out with use, so occasional application of vegetable oil or food safe wood treatment oil will help to keep the original natural appearance and prolong the life of the product.
Acacia wood is a natural material and its colour and grain will vary from product to product.
Over a reasonable period of time, depending on the level of usage, you should expect the products surface to show a level of wear and tear due to the nature of wood.
BAMBOO FIBRE TABLEWARE
Zhu Bamboo Fibre tableware can be cleaned in a dishwasher.
Do not use abrasive detergents with bleaches, wire scourers or metal implements to clean this product as it could scratch the products surface.
Bamboo Fibre products are suitable for Fridge and Freezer.
Bamboo Fibre tableware is heat resistant up to 100 degrees Celsius – but avoid direct heat sources or naked flames.
Bamboo Fibre tableware is NOT recommended for Microwave use.
Glassware
Dishwashing
Mr Whiteware range of glassware is designed to be washed in commercial glasswashers.
To ensure the on-going quality of the product we recommend the following.
Washing
All new glasses should be washed before first use. Glassware should not be washed at temperatures above 60°C as this can cause debris to be baked onto the glasses during the washing process.
Glasses that are found to have been cracked or chipped in use should be disposed of and not placed into the glasswasher.
Non-caustic detergents should be used as caustic detergents can damage and dull the surface of the glass.
Storage
To avoid damage to glassware when not in use, we recommend storing glassware in correctly sized compartment glass racks or appropriate storage (shelves or hangers ect)
Do not stack glassware that is not recommended as stackable.
Do not store or place any items in glasses for storage as this can damage and mark the surface of the glass.
Guidance
to prolong the life of hot drinks glasses we recommend pre-heating the glasses by running them under a hot tap. Do not put cold liquids straight into glassware that may be hot or warm as this can cause cracks.
Melamine
Melamine is a robust, highly scratch, chip and break resistant plastic that if cared for correctly can provide a great value alternative to ceramics.
Use plastic or rubber scrapers to remove excess food residue before washing, as metal utensils or abrasives may damage or scratch the products surface.
Do not use abrasive detergents or bleaches when washing, as this may stain or damage the products surface.
Melamine products are dishwasher safe
Do not use in ovens or microwaves
Melamine products are designed to be used in temperatures from -30 to +70ºC.
Olive Wood
Olive wood is known for its versatility, strength and striking appearance with each piece being carved from a single piece of wood. Correct care of wood products can massively increase their longevity in use.
Olive wood is not suitable for dishwashing and should only be washed by hand in warm soapy water.
It should never be left to soak in water, as this will cause damage to the product and should be dried immediately after washing.
Do not leave olive wood in direct sunlight and store in a cool dry place.
Olive wood can dry out with use, so frequently apply olive oil ideally after every wash to help nourish the wood and bring back the beauty of the grain. This will help keep the wood’s original natural appearance and prolong the life of the product.
Olive wood is a natural product and by its nature the size, shape and finish will vary from piece to piece, this is also however part of its charm.
Over a reasonable period of time, depending on the level of usage, you should expect the products surface to show a level of wear and tear due to the nature of wood.
Plastic (Acrylic)
Due to its fantastic clear appearance.
Acrylic is not dishwasher safe and should not be subjected to temperatures above 50ºC.
Plastic (Polycarbonate)
Polycarbonate is a robust, durable and rigid plastic, which is often transparent in appearance.
It is suitable for dishwashing and has a safe temperature range from – 40 to +100ºC approx.
It is not oven safe/microwave safe
Plastic (SAN)
SAN is a tough but brittle plastic that can be made transparent or takes colour well, and can be produced with high gloss finish.
SAN is dishwasher safe up to 71ºC approx. but not microwave safe.
It has a safe temperature range from 0 to 71ºC approx.
Slate
Slate is not suitable for dishwashing and should be washed in warm soapy water only.
It should not be left to soak in water, as this will cause damage to the product and should be dried immediately after washing.
Cutting directly on slate with sharp or serrated knives will mark the surface of the product.
Stainless Steel
On MR WHITEWARE websites you will find a wide range of products manufactured from stainless steel.
Cared for correctly, stainless steel is a fantastic metal that can provide years of regular service and offers excellent value.
All of the stainless steel products within MR WHITEWARE range are of the highest standard and should be free from any impurities that could be of detriment to its performance.
Stainless steel is often described as ‘rustless’ or ‘rust resistant’ which whilst having an element of truth, will only be the case if it is cared for correctly.
Once the product has been used, we recommend the removal of any accidently burnt on foodstuffs and also washing the product immediately to reduce the risk of corrosion.
All of our stainless steel products are dishwasher safe and should not be left to soak prior to dishwashing.
Ensure that all items are dry and clean before storing, to ensure a long life for your product.
Stainless Steel Cutlery
In order to provide the greatest possible value at each and every price level within the MR WHITEWARE cutlery ranges, we put a great focus on the quality of the ‘out of the box’ polishing levels, as this is key to allow the user to maintain a high quality finish, free from marking, staining and corrosion.
We recommend following the manufacturer’s guidelines for wash temperature, rinse cycle and detergent dosage. Assess water hardness and make sure water softeners are used if required. Wash before using for the first time and ensure items are washed promptly after each use.
Our stainless steel cutlery is dishwasher safe and should not be left to soak prior to dishwashing.
We recommend that immediately, or as soon as possible after use, cutlery should be washed to remove excess foodstuffs as they contain salts, acids and fats which may cause corrosion.
Cutlery should not be cleaned with abrasive cleaning articles or detergents as this may scratch, damage or stain the surface of the product.
Cutlery should be washed in specially made cutlery baskets, which should not be over-filled so as not to impede the flow of water and reduce the effectiveness of the cleaning process.
Once cleaned, the product should be removed from the dishwasher and dried immediately with a clean cloth to avoid prolonged contact with water or moisture which can cause steam markings corrosion or rusting.